Frequently asked questions
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Does Durmi have a model where the distance between shafts can be adjusted to let more light in?
If the system is placed outside the sheets, the distance between the shafts can be adjusted according to the client’s wishes to let in the desired amount of light.
What types of materials does Durmi use to make sun protectors?
We can make our products in different types of materials depending on the model you choose:
- Wood
- Aluminium
- Phenolic panel
- Ecological material (URP, Urban Recycled Plastic)
- And many other finishes…
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Where can I go to see your products?
If you want to see more products online, here are some projects.
If I have a technical issue, what should I do?
Our technical department can answer all your technical queries and provide all the support you need, just get in touch!.
Our proactive team will answer all your queries quickly and simply.
Can you make tailor-made products?
Is the cost of installation included in the quotes?
Most of our Durmi Service Points include installation of our products in their budgets.
However, we’d recommend asking your official Durmi Service Point if the cost of installation is included.
Do you have decorators who can advise me when selecting products?
Although decorators don’t participate in the designing process of our products, we have always applied standards of architectural beauty. We work constantly with these standards in mind to provide customers with the best choices by adapting to their needs.
Our range of RAL colours means you can have a product with the colour and finish that you really like.
What quality standards do your products meet?
Durmi es sinónimo de calidad y todos nuestros productos cumplen estrictamente con ella.
Además te damos una garantía de duración.
En Industrias Durmi S.A trabajamos con proveedores que certifican sus materias primas y su manipulación con los mas altos grados de exigencia internacional ISO, CE, APPLUS, QUALICOAT, PEFC, FSC…
Consulta la página política de calidad Durmi para más información.
How long do you take to deliver products?
We have a large stock of standard products, which means we can offer almost immediate deliveries in some products.
How much can I save on heating costs if I install Durmi products?
The best thing to do is ask us for an energy savings technical study. That way we’ll be able to give you some pretty precise data.
We can reduce heating costs by up to 40% depending on the enclosures and light management.
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What are the minimum requirements needed to become an official Durmi Service Point?
A number of requirements have to be complied with to become an official Durmi Service Point. The Durmi sales person assigned to your account will tell you in more detail, but they are generally the following:
- The geographical area should be vacant
- Minimum yearly purchase
- Attend initial training
Do you offer any kind of help to the official Durmi Service Point?
The companies and metal workers who want to work with Durmi and who are certified as official Durmi Service Points receive special treatment as they go onto form part of our PS² programme, which is totally geared towards empowering our collaborators.
At Industrias Durmi we offer our services to private clients, architects and construction companies.