Service from our Technical and Sales Department.
SatisfiedNeutralDissatisfied
Promptness in the presentation of quotes.
Effectiveness in resolving your technical queries.
Adherence to delivery timelines.
Effective response to unforeseen events and incidents.
Quality/price ratio.
Degree of fulfillment of final product expectations.
Quality of product delivery (Packaging, labeling, certificates...)
Quality in document management (manufacturing sheets, delivery notes, invoices).
Ease of interaction and communication with our company's staff.
Overall level of satisfaction with your purchasing experience.